How can I contact you?
Email us at firstname.lastname@example.org, or call us on 01692 633033.
Are all BeWILDerwood gifts available online?
Our online shop has a carefully selected range of gifts from our main gift shop the Bizarre Bazaar. Not everything found in store is available online, if you have seen something in store and wish to purchase it, you can call us to order it.
How will I know my order has been placed successfully?
After you place your order you will see a confirmation page and receive a confirmation email. You will also be able to Log in to your account to see recent activity in the ‘My orders’ area, here you can confirm the status of your order.
Do you ship internationally?
We currently only ship to the UK. Postage and packaging costs £3.99 for all orders.
How much does delivery cost?
All orders cost £3.99 for delivery. With current working restrictions in England, our current posting day is Wednesday.
We aim to dispatch all orders within 5 working days of the order being placed.
I have received my order but it is damaged.
Keep hold of the damaged item(s) along with the packaging and call us on 01692 633 033. We may ask for a photo of the damaged item(s).
When's the latest I can order for delivery before Christmas?
Pretty please place your orders for Christmas with plenty of time to spare! Due to delays within the Royal Mail, we recommend purchasing for Christmas by the end of November. Our final posting date will be the 16th December; any orders placed after this date will be posted after the Christmas period. The Royal Mail have advised of delays within the postal service so we will try our very best to get your orders to you in time.