How can I contact you?
Email us at firstname.lastname@example.org, or call us on 01692 633033.
Are all BeWILDerwood gifts available online?
Our online shop has a carefully selected range of gifts from our main gift shop the Bizarre Bazaar. Not everything found in store is available online, if you have seen something in store and wish to purchase it, you can call us to order it.
How will I know my order has been placed successfully?
After you place your order you will see a confirmation page and receive a confirmation email. You will also be able to Log in to your account to see recent activity in the ‘My orders’ area, here you can confirm the status of your order.
Do you ship internationally?
We currently only ship to the UK. Postage and packaging costs £3.99 for all orders.
How much does delivery cost?
All orders cost £3.99 for delivery. Currently the BeWILDerwood online shop only ships within the UK. All orders within the UK are charged at a flat rate of £3.99 per order. With current working restrictions in England and for the safety of our Shop Twiggles, we are only dispatching orders once a week.
We aim to dispatch all orders within 5 working days of the order being placed.
I have received my order but it is damaged.
Keep hold of the damaged item(s) along with the packaging and call us on 01692 633 033. We may ask for a photo of the damaged item(s).